Privacy Policy

CitedMetrics ("we") sells AI visibility audits. We collect the minimum data needed to deliver them, and we don't sell or rent any of it. This page lists everything we collect and why.

What do we collect?

• Free snapshot form: your company domain and work email — used only to generate and deliver your snapshot, and to follow up about it once.
• Audit purchases: your name, email, company domain and the intake details you provide (competitors, product category) — used only to produce and deliver your audit.
• Payments: handled entirely by Stripe. We never see or store your card details. Stripe's privacy policy is at stripe.com/privacy.
• Analytics: none at present. No advertising trackers, no cross-site cookies. If we add analytics it will be a cookieless, privacy-respecting service and this policy will be updated first.

How is audit data used?

• Your domain and category terms are included in prompts sent to third-party AI engines (OpenAI, Anthropic, Google, Perplexity) via measurement APIs to produce your results. That is the product.
• Your report, prompts and results are never shared, resold, or used in our marketing without written permission.
• We keep audit data while you remain a client and for up to 24 months after, so re-runs can be compared against your baseline; ask and we delete it sooner.

Who do we share data with?

• Stripe — payment processing.
• Our transactional email provider — to send your snapshot, report and receipts.
• AI measurement APIs — your domain/category terms appear inside prompts, as described above.
• Nobody else. No data brokers, no advertisers.

What are your rights?

Email support@citedmetrics.com to access, correct, export, or delete any personal data we hold about you. We action requests within 30 days. If you are in the UK/EEA, you also have the right to complain to your supervisory authority.

Who is the data controller?

CitedMetrics, Business address available on request. Contact: support@citedmetrics.com.